MANDATORY RECEIPT REQUIREMENTS
A valid CPMDQ insurance receipt must include all required elements found in both the online digital receipt form and the official printable CPMDQ receipt templates. The member must ensure that all fields are completed truthfully and accurately.
Profession / Accredited Modality
The member must indicate the profession under which the service was provided. Only CPMDQ-recognized modalities for which the member is accredited may be selected or written. Examples include Naturopathy, Homeopathy, Massage Therapy, Kinesitherapy, Orthotherapy, Osteopathy, and Kinesiology.
Member Identification
The receipt must include:
- the member’s full name
- the CPMDQ license number
- confirmation that the member is in good standing
Policyholder Information
All required fields relating to the insurance policyholder must be completed.
Patient Information
All required patient-related fields must be completed. The patient may be the policyholder or another insured person listed under the policy.
Date and Cost of Consultation
Each consultation must include:
- the date of service
- the service fee
- the total amount charged before taxes
The amount indicated for insurance purposes must always be the service fee before taxes.
Description of Service
The receipt must clearly state the exact nature of the service provided, according to the accredited modality under which the treatment was performed.
Therapist’s Signature
Each receipt must be signed by the member. A handwritten or legally valid digital signature may be used.
Prohibited Practices
Members may not:
- leave required fields incomplete
- alter or modify any CPMDQ receipt format
- issue receipts to family members
- falsify any information
- issue receipts for services not rendered or under modalities they are not accredited for
FREQUENTLY ASKED QUESTIONS
UNDER WHAT MODALITY CAN I ISSUE INSURANCE RECEIPTS?
You may issue insurance receipts only under the modalities for which you are officially accredited by the CPMDQ. You may issue receipts under one or several modalities only if you hold the corresponding CPMDQ accreditation.
SHOULD I INCLUDE TAXES ON MY INSURANCE RECEIPTS?
No. Taxes must never be included on CPMDQ insurance receipts. The amount indicated must always reflect the service fee before taxes. Insurance receipts are insurance declarations, not sales receipts.
CAN I ISSUE AN INSURANCE RECEIPT FOR A GIFT CERTIFICATE?
No. Insurance receipts cannot be issued for gift certificates, whether purchased or given. Gift certificates are not reimbursable by insurance companies.
CAN I ISSUE AN INSURANCE RECEIPT FOR A FAMILY MEMBER?
No. Insurance companies prohibit the issuance of insurance receipts to immediate family members or to anyone living in the same household. “Immediate family” includes the member’s spouse, children, parents, brothers, sisters, parents-in-law, grandparents, sons-in-law, daughters-in-law, and grandchildren.
AM I AUTHORIZED TO ISSUE INSURANCE RECEIPTS AS A CPMDQ MEMBER?
Yes. CPMDQ members in good standing may issue insurance receipts to their clients. Members who are inactive, suspended, or on sick or maternity leave are not permitted to issue insurance receipts.
WHAT SHOULD I DO IF A CLIENT REQUESTS A NEW RECEIPT BECAUSE THE ORIGINAL WAS LOST OR DAMAGED?
You may issue a replacement receipt marked “Duplicate.” The duplicate must contain exactly the same information as the original, including the same dates and the same amount, to prevent double reimbursement.
WHAT AMOUNT SHOULD I INDICATE ON THE INSURANCE RECEIPT?
You must indicate the amount paid by your client before taxes.